NOTE:
Please Note about USB C Hub Multiport Adapter Before Your Purchase
Specification (16 max / 4 min):
Not support some usb c devices: ONLY work for USB-C 3.1 or Thunderbolt 3 port interfaces which support "DisplayPort Alternate Mode(DP Alt Mode)"
USB-C PD Charge:The USB-C port on the hub only supports charging currently. The hub doesn't need to power up. For charging laptops or other extended devices, please plug the original charger of your devices into the type-c port on the hub.
4K Resolution: The final resolution of HDMI output depends on your host devices. (Only when your devices support 4K resolution, the video output will be 4K).
Compatibility:Please check the list . If your laptop not included in the list, please let us know, we are very gladly to help you check if the adapter can work with your device.
FAQ
🙋Q1. Why the Resolution can't achieve 4K@60HZ ?
👉A:Makesure both your monitor and host laptop support 4K@60Hz video output, otherwise, and only using single HDMI will achieve 4K@60HZ.
🙋Q2.Sometimes WiFi stopped working while hard disk connected to hub, how to do?
👉A:2.4Gnetwork is easily disturbed. You can switch to 5G network. Or you can adjust the placement of the hard disk, move to suitable place.
🙋Q3. If display stopped after connect high current hard disk, how to do?
👉A: Must be charged. Please supply power by power adapter.
🙋Q4. What to do if the HDMI monitor is not recognized by your laptop
👉A:1. Make sure your laptop's USB C port supports DisplayPort/video output.
2. Check your HDMI cable and monitor. (Connect the monitor to the laptop directly, see if it works)
3. Provide sufficient power supply from the USB C hub.
🙋Q5. Why is the screen sometimes black?
👉A:The reason why the screen is black is that the power consumption of the docking station is too high, so you need to charge the laptop through the charging port on the docking station, so you can solve the problem of black screen of the display.
✔ 7 Days Return
Enjoy 7 days to return if any quality problems.
✔ 24 Hours Delivery Time
Most items will be shipped within 24 hours.
✔ 1 Year Warranty
All products have 1 year warranty from our store.
✔ 24 hours Online Service
All emails will be answered with in 24 hours.
